Relationship Officer

Posted on: 8 November, 2021


The role will be an interface between the company and its Members/ Data Providers. Must have an excellent rapport and develop relationship with Members/ Data Providers. Activities are conducted with the objective of increasing the amount of sales with the present Members


  • Build and maintain relationships with bureau subscribers to ensure customer satisfaction
  • Identify and acquire new customers
  • Execute customer relationship plans
  • Ensure optimal customer service experience at every client interaction
  • Make recommendations to the Head, Business Development on customer needs and marketing strategies.
  • Adhere to Service Level Agreements (SLA) to ensure the delivery of services to Members/ Data Providers
  • Achieve revenue targets across different product/ service offerings by the company.
  • Introduce new service offerings to customers


  • Minimum of a university degree in a numerate of semi-numerate discipline
  • One year post qualification experience preferably in the financial services sector
  • Must have good knowledge of Microsoft Office.
  • Must have good knowledge of MS Office.
  • Must have good knowledge of MS Office.
  • Must have good knowledge of MS Office.

To apply, send your application with CV to with title of the job as subject of the mail.