Frequently Asked Questions

CRC Credit Bureau Limited is a private limited liability company duly incorporated and licensed under the laws of the Federal Republic of Nigeria & has been established with the purpose of creating and operating a consumer and corporate Credit Bureau in Nigeria.

The operations of CRC Credit Bureau offers various value propositions to our stakeholders; borrowers, lenders and the economy: by enhancing the activities of lenders through provision of reliable information, assisting borrowers towards maintaining a responsible credit culture and accessing credit, and enhancing economic activities within the Nigerian economy.

Yes, Credit Risk Management System (CRMS) was established by law to strengthen the credit appraisal procedures of banks, for monitoring banks exposure to borrowers and facilitating consistent classification of credits. The CRMS requires mandatory reporting by all licensed banks on a monthly basis of all credits, including principal and interest of N1million and above (previously N100, 000). The CRMS is a regulatory mechanism established for the purpose of monitoring policy compliance, rather than a business and credit information provider. The CRMS is limited to bank credits and excludes non bank exposure and payment behaviour, from non-banking institutions and the non- financial sector credit grantors Going forward, the CRMS system will submit data to CRC as a public credit registry and this data will reflect in the Credit Information Report pulled from CRC.

  • Personal Details (Name, Date of Birth Gender) & ID Details
  • Address History
  • Employment History
  • Details of Inquiries made on your credit file (Who Inquired, When was the Enquiry Made)
  • Credit Facility History
  • Security Details
  • Dishonour of Cheque Details
  • Suit Filed Details

As a new borrower, there will be a new file created for you (as and when a data provider submits your information to us). It will then be in your interest to build up a favourable repayment track record for future credit applications.

It is advisable to check your credit report at least once a year to ensure your identity has not been compromised. It is also prudent to check your credit report before applying for a loan especially if you have been denied credit or think your identity has been stolen.

With your consent, any member institution of CRC Credit Bureau with a permissible purpose to view your credit report, can choose to do so.

It is sometimes (rarely) possible for incorrect, incomplete or outdated information to appear on your credit report. However, when you do dispute an entry on your credit report, do not hesitate to contact us to support@crccreditbureau.com or call +234 8072090622.

The CRC Credit Report will show credit history for the past six (6) years. Central Bank of Nigeria has mandated that CRC Credit Bureau will retain your credit history for ten (10) years.

No, unless you feel there are some errors in your credit report you cannot choose to delete information from your credit report. In case you find some error in the credit report it is advisable to follow the dispute resolution process for the Bureau and the concerned member institution to start their Verification process and in the event that any errors are identified, this will be corrected.

Got a question?

Please send an email to salesandmarketing@crccreditbureau.com or contact us on +234 904 911 7625, +234 818 215 1989, +234 818 447 4712, +234 907 029 4214, +234 909 443 6873 and a member of the business team will respond accordingly.

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